CONTACT US

For general information please visit the Consulate’s website at:
http://hochiminh.usconsulate.gov, or call the Consulate’s automated phone service at (84-8) 3520-4200. For answers to frequently asked questions, go to the nonimmigrant visa FAQ or the immigrant visa FAQ pages. If you are unable to find the answers to your specific concerns on the Consulate’s website or the Consulate’s automated phone service, please feel free to contact us via:

•  Email: hcmcinfo@state.gov

•  Fax: 84-8-3520-4235

•  Mail:
          U.S. Consulate General Information Unit
          4 Le Duan Blvd., Dist.1 Ho Chi Minh City

•  For inquiries sent via the U.S Postal Service:
          U.S. Consulate General
          Information Team
          Department of State 7160
          Ho Chi Minh City Place
          Washington, DC 20521-7160

According to our policy, the Consular Section is only permitted to discuss details of a visa case with the petitioner, beneficiary and their legal representative.

If you send an inquiry about an immigrant visa case, you should provide the following information:

- HCM case number or CIS receipt number
- Petitioners’ name and date of birth
- Beneficiary’s name and date of birth
- Mailing address and telephone number
- Your full name

If you send an inquiry about a non-immigrant visa case, you should provide the following information:

- Applicant’s name and date of birth
- Applicant’s passport number
- Mailing address and telephone number
- Your full name

We will respond to your inquiries as quickly as possible. Please do not send your inquiry more than once as duplicate inquiries will delay our response time.

From 4:00 pm to 5:00 pm on Tuesdays and Wednesdays, a Consular Section staff member is available to answer questions concerning the status of immigrant visa cases. Petitioners may submit documents for cases not closed administratively by the Consulate but reviews will take place later. Applicants will not be re-interviewed and cases closed administratively by the Consulate will not be re-opened or reviewed during this time.

PLEASE NOTE: this service is only available to U.S. citizen petitioners during the times mentioned above. U.S. citizens who wish to take advantage of this opportunity must bring their U.S. passport and the case information form to the Consulate and arrive between 3:45 pm and 4:15 pm on the days mentioned above and proceed to Window B in Immigrant Visa waiting area. The U.S. Consulate General is closed on Vietnamese and American holidays.